At Ride On, we stand behind the quality of our products and are dedicated to ensuring your satisfaction. Every item is backed by a manufacturer’s warranty, feel free to contact us for specific warranty information.

Received a Damaged Item? Here’s What to Do:

• Please inspect your package upon arrival. If there’s any visible damage—including to the box—note it when signing for delivery.

• If you can’t open the package right away but suspect damage, write “suspect damage” on the delivery receipt.

• If your item arrives damaged, simply email photos to

  Info@ride-on.online
  

   

• We’ll take care of a replacement or refund, typically within one business day.